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Bitrix24 · implementation and support

Bitrix24 as a digital management environment business

We implement Bitrix24 not as a program but as a working system: processes, communications, accounting, roles and analytics come together into a single managed workflow of the company

Leave a request What implementation includes
Unified environment Processes and roles Turnkey implementation
Unified workflow

All company work - in one environment

Bitrix24 connects sales, tasks, documents, and communications. Data no longer lives in scattered places - a single source of truth emerges that management can rely on

Processes and tasks

The team works in a unified structure of tasks, stages and owners

CRM and deals

Clients, deals, and the entire interaction history in one place

Telephony and email

Calls and correspondence are automatically linked to cards

Roles and access

Everyone sees their own - permissions are structured to fit the company

Analytics

Reports and dashboards on sales and processes to support decisions

Automation

The system moves deals forward, sets tasks, and sends reminders on its own

01 · Implementation

What is included in the standard CRM setup

The starter package prepares a working platform: the team immediately works in a single structured environment. More complex logic, integrations, and additional workflows are assessed after the pre-project assessment

Company profile: details, currency, time zone
Adding users, up to 20
Structure of the company and its divisions
Roles, groups, and access rights
Security settings
CRM setup: modules and reference books
Counterparty and contact fields
Logic of cards and the sales funnel
Basic notifications and role logic
Introductory team training
Standard CRM setup
Implementation and setup
from 10 000 AED
Calculate implementation

Paid separately

  • -Bitrix24 license
  • -Paid third-party services
  • -Complex integrations
  • -Data migration
  • -Advanced analytics and dashboards
  • -Custom development
Complex projects

When you need more than the standard setup

Multiple divisions, complex internal logic, analytics requirements, or cross-functional processes - implementation begins with a pre-project assessment

At this stage we:

We study your current business logic
We map out processes and interaction points
We define the future CRM architecture
We identify bottlenecks and weak spots
We prepare the scope of work, the estimate, and the roadmap
02 · Process

How implementation works

1

Request analysis

Initial analysis of the situation and current processes

2

Pre-project assessment

We map out the workflow and the future architecture of the system

3

CRM setup

We implement process logic, roles and automation

4

Team training

We hand over the working logic and train employees

5

Support and development

Support after launch and development of the system

03 · Support

Support packages

Transparent packages based on the number of hours per month. Used hours are recorded openly, an additional hour beyond the package - 250 AED

5 hours per month
1 250 AED
small recurring tasks
Choose a package
Optimal
10 hours per month
2 300 AED
development and regular improvements
Choose a package
20 hours per month
4 200 AED
active work and growth
Choose a package

What is included in support

User and permission administration
Onboarding new employees
Adjustment of CRM entity settings
Editing roles, groups and access logic
Updating processes and automations
Setup of notifications and workflow logic
Email, telephony, messengers
Consultations on Bitrix24 functionality

Why MakeBiz

Full-cycle IT company

Implementation, analytics, automation and AI in one team

We look at the business logic

We work with company processes, not just with configuring buttons

Implementation and support together

One team from start to growth - with no handing off of tasks

Request

Tell us about your company and task

Whether you need a standard setup or a large project - leave a request, we will run a diagnostic and propose a solution tailored to your company

+971 50 262 0927 Telegram @Anton_MakeBiz

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